WARRANTY & GUARANTEE FAQs
Information regarding our quality commitment, warranty coverage, and how to file a claim for damaged items.
Our Quality Promise
Every piece of 925 sterling silver jewelry we create undergoes a rigorous inspection. We guarantee that your gear is free from manufacturing defects in both material and craftsmanship at the time of delivery.
Warranty Coverage
Limited Lifetime Warranty covers structural integrity defects, including manufacturing issues like clasp failure, loose settings (not impact-related), and metal purity issues. Not covered: wear and tear, scratches, oxidation, accidental damage (e.g. motorcycle mishaps), loss, or third-party modifications.
Warranty FAQs
Learn about WYLDKUSTOMZ’s warranty and repair policies for handcrafted silver jewelry, including what is covered, what is not covered, how to submit a warranty claim, and important details about repairs, tarnishing, and shipping responsibilities.